Privacy Policy
At Crackers Factory, we respect your privacy and are committed to protecting the personal information you provide while using our website.
Information We Collect
We may collect your name, email address, phone number, delivery address, account information and order-related details when you create an account or place an order.
How We Use Your Information
Your information may be used to create and manage your account, process orders, arrange delivery, provide customer support, send order-related communications and improve our services.
Payments
Payment-related information is used only as necessary to process or verify transactions. Customers should not share sensitive payment credentials such as passwords, PINs or OTPs with anyone.
Order & Delivery Information
Necessary customer and delivery information may be used or shared with service providers involved in fulfilling and delivering an order.
Account Security
Customers are responsible for keeping their login credentials confidential and should contact us if they suspect unauthorized access to their account.
Cookies & Website Data
Our website may use cookies or similar technologies for essential website functionality, user sessions and improving the shopping experience.
Communications
We may send account, order, payment, password-reset, support and other service-related communications using the contact information you provide.
Data Protection
We take reasonable measures to protect customer information. However, no internet-based system can guarantee absolute security.
Third-Party Services
Our website may use third-party services for functions such as authentication, hosting, payments, email or delivery. Their handling of information may also be governed by their own privacy policies.
Changes to This Policy
Crackers Factory may update this Privacy Policy when necessary. Any revised policy will be published on this page.
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